Shipping policy

Clinical tests

Clinical laboratory tests are performed at our Gaithersburg, Maryland laboratory by appointment and are not shipped. See our FAQ for booking details.

Molecular test kits

Kits ship from B&B Bio, 4 Professional Dr, Suite 115, Gaithersburg, MD 20879. You will receive a shipping confirmation with tracking by email when your order ships.

US shipping

US orders of $350 or more qualify for free Economy shipping. Rates for other orders are calculated by weight and shown at checkout.

International shipping

We ship to select countries using USPS and DHL Express. Rates are calculated at checkout. Customers are responsible for any import duties, taxes, and permits required in the destination country.

Damaged or incorrect items

Please inspect your order on arrival and contact us right away at info@bnbbiolabs.com or (301) 355-4779 if an item is damaged, defective, or incorrect. See our refund policy for details.